Guest Relations Assistant

Guest Relations Assistant

We are hiring Guest Relations Assistants for Bangalore International Airport Limited with 0 to 2 years of experience to :

To consistently provide and expeditious, caring, high quality effective and timely service to all Guest.
Accountabilities Major Activities
Facilitation of the Guest

1. Meet & Assist guest from landside to the airside or vice – a-versa.
2. Offer lounge services to the entitled guest.
3. Facilitate guests through various processing zones after liasoning with all the required agencies.
4. Recording of the movements handled during the shift.
5. Assist shift in charge in effectively meeting all the facilitation requests.
6. Proper handover and takeover of duty.
Emergency, Crisis and Medical cases. 1. Familiarize with all emergency procedures.
2. Assist Shift In charge in ensuring readiness of staff, equipment and other resources for Emergency and Crisis at lounges and VIP terminal.
3. Making proper record of series of event during emergencies at the respective allocation.
Documentations 4. Maintain facilities, amenities and record observations periodically through check-list.
5. Register all the facilitation request received and met in appropriate log books.

Attachments: 
Posting Date: 
Monday, January 6, 2020
End Date: 
Thursday, December 31, 2020
Company name: 
Bangalore International Airport Limited